Restaurant Duty Manager – Full Time

Responsibilities include supporting the hands-on Restaurant Manager and Directors in team leadership, overseeing daily operations, managing staff, and contributing to functions, conferences, and events.

Key Aspects:

• Efficient multitasking for restaurant operation, maintaining productivity, quality and customer service standards.
• Leadership, coaching, and support for a dynamic FOH team (50+ employees) in a positive, encouraging manner.
• Training and consistent evaluation of employee performance.
• High standard of personal presentation and conduct.
• Effective communication with managers, supervisors, department heads, colleagues, and customers.
• Providing daily handover and commentary to management as requested.
• Attention to detail, ensuring high-quality outcomes.
• Emergency warden duties and response to on-site first aid situations.

Requirements:

• A relevant diploma with at least 2 years of relevant experience. Alternatively, at least 3 years of relevant experience.
• Proven track record in managing fast-paced restaurant/café/hotel with strong leadership skills (15+ FOH staff per shift).
• Ability to work and support a team under pressure.
• Experience in overseeing conferences and events with high attention to detail.
• Strong leadership, motivational, and people skills.
• Excellent English and written skills.
• Commitment to weekend work and public holidays within outer-limit guidelines.